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Vendors Teamtailor

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Vendors Teamtailor
EBL · Hamburg, Germany

Sales Manager, Merchant Segment

Evac has been a pioneer in sustainable technologies and solutions for decades. Today we are the world’s leading provider of integrated Evac® water, waste and wastewater technologies, Cathelco® corrosion protection and marine growth prevention and HEM® freshwater systems.

Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change, circularity, and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste, conserve water, mitigate emissions, and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries, we strive for a future with no waste.

About the role

Evac is entering a new chapter of expansion and we are reshaping our operational model to unlock the full potential of our business. We are moving from a product-oriented structure to a customer segment-based operating model in a single, integrated setup. This shift is designed to sharpen customer focus, maximize value creation, increase service penetration, and improve execution speed and accountability.

To strengthen our position and accelerate growth we are looking for a commercially driven and entrepreneurial Sales Manager. This role will focus on driving sales growth, developing customer relationships, expanding Evac's installed base, and increasing penetration of the full Evac portfolio.

This is a newly created role within a newly established segment structure. As such, the successful candidate will play a critical role in establishing effective ways of working, building customer engagement processes, creating market visibility, and developing the commercial foundations required for long-term growth. The role offers a unique opportunity to shape how Evac approaches the market and directly influence the future success of this segment

Success in this position requires resilience, adaptability, and a growth mindset. You will operate in an evolving environment, helping to establish new processes and approaches while building strong product and market knowledge across Evac's expanding portfolio of solutions and services.

The role will require regular travel within Europe and internationally as required to support customer engagement, industry events, and business development activities. This role would be located in Germany.

Your main responsibilities

Market Development

  • Develop and execute the commercial growth strategy for the market.

  • Identify and pursue new build, retrofit, modernization, service, and spare parts opportunities across the segment.

  • Build a strong pipeline of qualified opportunities and maintain high levels of customer engagement.

  • Monitor market trends, customer developments, competitive activity, and regulatory changes affecting the River Cruise industry.

  • Establish Evac as a trusted partner within the River Cruise ecosystem through proactive business development and relationship building.

Customer Relationship Management

  • Develop strong relationships with ship owners, operators, shipyards, design offices, and other key stakeholders.

  • Create and execute strategic customer plans to maximize growth opportunities and customer lifetime value.

  • Identify fleet-wide opportunities and promote adoption of Evac's full portfolio of products and services.

  • Act as the voice of the customer internally, ensuring customer requirements are understood and addressed.

  • Drive customer satisfaction and long-term partnership development.

Commercial Growth & Sales Excellence

  • Deliver order intake, revenue, margin, installed base growth, and pipeline targets within the segment.

  • Develop compelling value propositions that differentiate Evac from competitors.

  • Identify opportunities to bundle products, services, retrofits, and lifecycle solutions to maximize customer value.

  • Ensure effective opportunity management, forecasting, and sales reporting.

  • Drive disciplined sales execution with a strong focus on growth and profitability.

Cross-Functional Collaboration

  • Collaborate closely with Product Management, Engineering, Service Operations, Marketing, Channel Partners, and regional sales teams.

  • Coordinate internal resources to support customer opportunities and successful project execution.

  • Share market intelligence and customer insights to support product development and strategic decision making.

  • Build trusted relationships across functions and contribute to a "One Evac" customer experience.

  • Support strategic initiatives and growth programmes across the business

Building Capability & Ways of Working

  • Help establish effective sales processes, customer engagement approaches, and market development practices for the segment.

  • Build deep knowledge of Evac, HEM, and Cathelco products and services and communicate their value effectively to customers.

  • Support the development of market strategies, tools, and best practices that improve commercial performance.

  • Continuously seek opportunities to improve efficiency, effectiveness, and customer outcomes.

  • Adapt quickly to changing priorities and contribute positively to organisational transformation.

Your profile:

  • 5+ years of successful sales, business development, account management, or commercial experience within maritime, marine, cruise, offshore, engineering, or industrial sectors.

  • Experience developing new markets, customer segments, or commercial opportunities.

  • Strong business development mindset with a proven ability to identify and convert growth opportunities.

  • Excellent relationship-building and stakeholder management skills.

  • Experience engaging and influencing customer decision-makers.

  • Commercially driven, customer-focused, and results-oriented.

  • Strong analytical and problem-solving abilities with a structured approach to sales management.

  • Comfortable operating in a fast-changing environment and helping to establish new processes and ways of working.

  • Resilient, self-motivated, and capable of working independently.

  • Effective communicator with strong presentation, negotiation, and influencing skills.

  • Experience working within cross-functional and matrix organisations.

  • Passion for learning new products, technologies, and customer applications.

  • High level of personal accountability with a strong commitment to delivering outcomes.

  • Willingness to travel as required.

Department
EBL
Location
Hamburg, Germany
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Hamburg, Germany

EBL · Hamburg, Germany

Sales Manager, Merchant Segment

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