Are you driven by delivering outstanding customer experiences and eager to play a pivotal role in driving sales growth? Do you excel in identifying opportunities to upsell and cross-sell while ensuring customer satisfaction? If so, Cathelco, part of the Evac Group, invites you to join our team and contribute to our mission of creating a sustainable, waste-free future.

Why This Role? 

In this role, you’ll actively contribute to driving our sales success as part of our dynamic spares team. You’ll not only ensure a smooth order process but also identify opportunities to enhance the customer experience through strategic upselling and cross-selling. Working closely with the spares team, you'll play a vital role in supporting the full sales cycle, making a tangible impact on our business and helping us achieve our sales targets.

What You’ll Do:

• New Business: Proactively reach out to customers to explore and discover additional quoting opportunities, delving into their specific needs, projects, and pain points to tailor solutions that align with their goals
• Be the Sales Champion: Serve as the dedicated point of contact, delivering a first-class customer experience while actively seeking opportunities to upsell and cross-sell our products and services.
• Maximise Sales Opportunities: Proactively identify customer needs and offer additional products or services that add value, driving increased revenue and deepening customer relationships.
• Drive Customer Success: Ensure on-time delivery by aligning customer expectations with product availability, and keep customers informed of any updates or changes. Turn every interaction into a sales opportunity.

What You’ll Need:

• A sales-focused, ‘can do’ attitude with strong time management and organisational skills.
• Proven experience in delivering excellent customer service and driving sales growth, ideally in a global or technical environment.
• Strong communication skills to effectively engage with international customers and internal teams, with a knack for identifying sales opportunities.
• A keen eye for detail and the ability to manage multiple tasks efficiently while staying focused on sales goals.
• Proficiency in Microsoft Office tools, especially Outlook, Excel, Word, and PowerPoint.

What We Offer:

• A dynamic role within a global industry leader, where your efforts directly contribute to sales growth and environmental sustainability.
• A collaborative and inclusive work environment where you can grow your career and sales expertise.
• The opportunity to be part of a team that’s making a real difference in the world, while driving revenue and customer satisfaction.

Evac has been a pioneer in sustainable technologies and solutions for decades. Cathelco is part of Evac Group. Today we are the world’s leading provider of integrated Evac® water, waste and wastewater technologies, Cathelco® corrosion protection and marine growth prevention and HEM® freshwater systems.

Our technologies address the increasing need for innovative solutions driven by the megatrends of climate change, circularity, and increasingly scarce freshwater resources. We contribute to a better environment and cleaner seas by helping our customers eliminate waste, conserve water, mitigate emissions, and lengthen the lifecycle of their vessels or buildings. Together with our 500 colleagues in 14 countries, we strive for a future with no waste.