Purpose of Role

• To work in the very busy Service department, where you will be required to answer mainly email-based enquiries, organise attendances liaising with our worldwide service providers and in-house service engineers.
• Have self-confidence to liaise internally with several departments, quoting, arranging purchase orders, invoicing, co-ordinating travel requirements and other administrative duties to support the team.
• Knowledge of the marine industry is not essential as full, on-going training and support will be given, but managing your own work-load and time effectively is crucial.

Key responsibilities

To manage a busy group/individual inbox, service diary, submit quotations, invoicing, organise engineer attendances worldwide, self-manage your own work-load, answer incoming phone calls as and when necessary, liaise with Technical and Spares department. Attend internal training sessions as and when required. 

Relationships Required

Working relationships with the Country Managers, Technical and Spares teams are crucial. You will report to the Service Manager and have a positive working relationship with the existing team members. To be personable, confident and eager to learn and succeed. 

Skills and Attributes

1.Good standard of general education; English and Maths at grade C or above or an equivalent level of education 

 2.Computer literate (word, excel, email required) 

 3.Excellent oral and written communication skills 

 4.Ability to work as a team player 

 5.Flexibility and willingness to learn new skills 

 6.Ability to manage time and workloads with good focus on priorities